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Troubleshooting

Data Top-Up Guide

 

How to Login and Top Up Data:

 

Step 1 - Log In:  

Enter your D-Fi username and password (not your Wifi Password). Click the Sign-In button.

If you forgot your username or password please call us on 03 443 1089.

 

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Step 2 - Click the Top-up button:  

 

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Step 3 - Choose data amount Required:  

Click the dropdown menu and then click the data amount required. 

 

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Step 4 - Enter card Details:  

 

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Step 5 - Click Submit:  

 

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Step 6 - Successful Transaction! 

If your transaction is not successful and you need assistance please call us on 03 443 1089.

 

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Step 7 - Viewing your Prepay Data

 If your transaction is successful you will see your purchased data in blue

 

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Please call us if you are having any issues or trouble 03 443 1089.

We appreciate your patience in adopting this new system. Thank you!